What documents do you accept to verify my identity?

  • Passport
  • NRIC (blue, red & green)
  • Valid Malaysian driving license
  • Valid temporary identity card (in case of original NRIC is missing)
  • Valid Indonesia’s Kartu Tanda Penduduk (KTP)

For remittances by foreign workers to their home country
– Photocopies of IDs with the words “Original ID sighted by (employer name)” are allowed.

In line with the Anti-Money Laundering, Anti-Terrorism Financing & proceeds of Unlawful Activities Act 2001 (AMLATFPHUAA) and Money Services Business Act 2011 (MSBA), it is MANDATORY for customers to produce their ID whenever a transaction is performed.

What is the required information to be obtained from a customer?

  • Full Name
  • National Registration Identity Card (NRIC) number or passport number or reference number of any other OFFICIAL documents bearing the photograph of the customer
  • Residential or mailing address
  • Date of birth
  • Nationality
  • Purpose of transaction

The company is required to obtain additional information on customers, inquiring on source of funds if they are assessed to be potential risk in terms of money laundering/terrorism financing.

Where a customer acts as a representative on behalf of an individual (actual sender), the following documents need to be provided:

  • A valid identification document (please refer Question No. 1)
  • A copy of ID of the actual sender
  • The relationship of the actual sender and the beneficiary
  • The source of fund
  • Representative to sign a declaration form (Company will provide)

Daily limits on remittances

For Individual – maximum RM50,000 per day in total at any or all our branches.

For Businesses – maximum RM200,000 per day in total at any or all of our branches.

There is no minimum limit on the remittance amount.

Cancellations / amendments

These are allowed on a case by case basis.

What are the available modes of payment to the beneficiary?

  • Direct credit to bank account
  • Cash Pick-Up at Post Office

Exchange Rates

The applicable exchange rate will be the displayed prominently at all our branches. You can also access the current exchange rates on the main page of our website www.goldenklunion.com.my.

Our rates can also be accessed via the Pick Remit Mobile Application system as our rates are interfaced to the application daily.

Will I be given a receipt after a transaction?

Yes. Receipt issuance to the customer is MANDATORY under Bank Negara Malaysia (BNM) rules & regulations.

Who is eligible for Business Remittance?

Any company or enterprise registered under Companies Commission Malaysia, also known as Suruhanjaya Syarikat Malaysia (SSM).

What are the documents required to perform a Business Remittance?

For Sole Proprietorships / Partnerships

  1. Form D - Certificate of Registration
  2. NRIC/Passport Copy of Authorised Persons to access the online portal to perform transactions on behalf of the enterprise. (minimum of two persons is required)
  3. Copies of NRIC of owners/partners
  4. Letter of Authorisation (in the Company's Letter Head) complying with obligations by the remitter as detailed by GKLU

For Private Limited Companies (Sdn Bhd)

  1. Copies of NRIC/Passport of directors or key responsible person/s in the company
  2. Letter of Authorisation (in the Company's Letter Head) complying with obligations by the remitter as detailed by GKLU
  3. Form 9 - Certificate of Incorporation
  4. Form 24
  5. Form 49
  6. Memorandum & Articles of Association (M&A)
  7. Copies of NRIC/Passport Copy of persons authorized to access the online portal to perform transactions on behalf of the company. (a minimum of two persons is required)