Welcome to GKLU money transfer service

Terms & Conditions

Terms & Condition

These terms apply to the use of this website. In using this website, you agree to be bound by these terms of use. If you do not accept these terms of use, you must refrain from using the website.

Copyright

All copyrights in this website (including text, graphics, logos, icons and sound recordings) is owned by Golden KL Union Sdn Bhd (“GKLU”) and shall be protected under the Malaysian Copyright Act 1987.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only
  • you may copy the content to individual third parties for their personal use, but only if you acknowledge this website as the source of the material

You may not, except with our express written permission, adapt, reproduce, distribute create derivative works from any part of this website or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

GKLU reserves the rights to bring any action arising from the improper or unauthorized use of this website, including any action for infringement of its trademarks and other intellectual property rights.

Disclaimer / Limitation of Liability

The contents of the website are provided for informative and educational purposes only. GKLU makes no representation or warranty, either express or implied, as to the completeness or accuracy of the information contained herein. The information in this website is provided on an “as is” basis and you shall at all times assume total risk and responsibility for your usage of this website. GKLU disclaims any liability pertaining to the consequences of any errors or omissions, and not liable in respect of any claim arising out of or relating to the website or its contents, including, but not limited to, any decision made or action taken by you in reliance upon such content, or for damages suffered, whether direct, consequential, special, punitive, indirect or otherwise, notwithstanding having been advised of the possibility of such damages.

Linkage to other websites

The website may contain advertisements or other information and material on products or services relating to or provided by third parties ("Third Party Information"). Third Party Information may contain embedded hyperlinks to websites owned and operated by the relevant third parties, their licensees or agents. The linkage to other websites provided herein are merely for the convenience of users of this website and GKLU bears no responsibility for the content of such other websites and shall not be held liable for any damages or injury howsoever arising therefrom. Users shall view any of the linked websites at their own risk and GKLU shall not be responsible for any products or services purchased on the third party website.

Variation / Changes

GKLU reserves the rights at any time and at its sole discretion to change, vary or modify any of the information and terms contained herein without notice. The continued use of the website by you following any such revision, change, alteration of variation shall constitute the acceptance of, and agreement to be bound by such revision, changes, alteration and/or variation.

Governing Law and Jurisdiction

The terms and conditions herein shall be governed by, construed and enforced in accordance with the laws of Malaysia and you shall submit to the jurisdiction of the courts of Malaysia.

Indemnity

You shall indemnify and keep GKLU indemnified against all claims, damages, actions and proceedings made or brought against GKLU arising from your use of this website and/or any breach of terms in relation thereto by you.

Acceptance of Terms of Use

Your access to the website and use of the contents of the website and/or any information in whatsoever form arising from the website shall be conditional upon acceptance of the terms and conditions of use as hereinafter contained.

Privacy statement

You are not required to provide any personal data on the public areas of this website. However, you may choose to do so by completing the forms on various pages of this website. We will only use the information you provide to us on these pages in order to process the relevant form. Please see the privacy wording on the relevant form for a more detailed explanation of how your information will be used.



Privacy Policy

In view of the implementation of the Personal Data Protection Act 2010 ("Act"), Golden KL UnionSdn Bhd (“GKLU”) recognizes the need to process all personal data obtained in a lawful and appropriate manner. GKLU is committed to protecting the personal data supplied by a data subject to ensure compliance with the legal and regulatory requirements in accordance with the Act. This Policy covers the processing of all personal data and sensitive personal data whose use is controlled by GKLU.

What we collect

We may collect the following information:

  • Name, company name and job title.
  • Contact information including address, phone number and email address.
  • Demographic information such as postcode, preferences and interests.
  • Information relevant to customer surveys and/or offers.
  • Information necessary to provide you with services offered by GKLU.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service. The purposes for which your personal data may be used are:-

  • Internal record keeping.
  • To provide services to you.
  • To improve our products and services.
  • To customize this website according to your interests.
  • To enable you to provide goods or services to GKLU.
  • To administer your participation in any contest/ program related to the public organized by us.
  • To conduct internal activities.
  • To send you promotional message and special offers based on your privacy preferences.
  • To better understand your needs as our customers.
  • For security and fraud prevention purposes.
  • For statistical analysis.
  • For profiling your preferences.
  • For finance and marketing activities.

Collectively "the Purposes"

It is necessary but non-obligatory that you supply us with the required personal data. If you fail to supply us with such personal data, we may not be able to process and/or disclose your personal data for any of the above Purposes.

Consent

By submitting your personal data in the various forms in this website and/or that is part of it, you hereby and authorize consent to us processing (including disclosing) your personal data for the Purposes and/or for any other purposes related to the Purpose.

If you do not consent or subsequently withdraw your consent to the processing and disclosure of your personal data, we will not be able to fulfil our obligations to you in respect of the Purposes and/or for any other purposes related to the Purpose.

Accessing and controlling your personal data

You may choose to restrict the collection or use of your personal data in the following ways:

  • Whenever you are asked to fill in a form on this website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes (if applicable).
  • If you have previously agreed to us using your personal data for direct marketing purposes, you may change your mind at any time by writing to or emailing us at: admin@goldenklunion.com.my

We will not sell, distribute or lease your personal data to third parties unless we have your permission or are required by law. We may use your personal data to send you promotional data about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may at any time after the submission of your personal data to us, request for access, correction to your personal data and/or limit your data processing by writing to us at the following address:

Golden KL Union Sdn Bhd
Level 7, Block A,
MAHSA Avenue, Jalan Ilmu,
Off Jalan Prof Diraja Ungku Aziz,
59100 Kuala Lumpur.

Disclosure of your personal data

We may share your personal data with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when:

  1. permitted or required by law; or,
  2. trying to protect against or prevent actual or potential fraud or unauthorized transactions; or,
  3. investigating fraud which has already taken place.

We may also disclose your personal data for all such other purposes that are related to the Purposes for which we originally collected your personal data.

Cookies

We may collect information about your use of our website leverage on cookies technology or other web tracking technologies. Cookies are small packets or small bits of data created by a Web Server while a user is browsing a website, and placed on the user’s computer or user’s other device by the user’s Web browser, which assist your website navigation by personalizing Web site information that tailored to your needs.

Cookies help:

  • Make your experience more personal to you.
  • Make sure your services are not interrupted.
  • Collect device information about your computer.

Cookies in themselves do not identify the individual user, just the computer or device used. You are not obliged to accept cookies. If you are concerned, you can set your computer either to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at any time. However, rejection of cookies may affect your use of the website as we are unable to personalize aspects of your use of the website.

Further information about cookies and how they work is available at www.aboutcookies.org

Integrity of your personal data

You are responsible for ensuring that the personal data you provide us is accurate, complete, and not misleading and that such personal data is kept up to date. We may request your assistance to procure the consent of third parties whose personal data is provided by you to us and you agree to use your best endeavors to do so.

Transferring your personal data outside of Malaysia

It may be necessary to transfer your personal data to companies within the GKLU Group of companies or service providers outside Malaysia for purpose of fulfilling our obligations to you in respect of the purpose and also in providing integrated services, maintaining and storing records.

Updates to our Privacy Notice

We may amend this Privacy Notice from time to time. Please check our website on an ongoing basis for information on our most up-to-date practices.

Our Contact Details

Should you have any queries, concerns or complaints in relation to this Privacy Notice, kindly contact us during office hours (between 9.00 am to 5.00pm from Monday to Friday) at the following contact points:

Attn: Compliance Officer
Telephone: 013-5868195
E-mail: admin@goldenklunion.com.my
Address: Level 7, Block A, MAHSA Avenue,
Jalan Ilmu off Jalan Prof Diraja Ungku Aziz,
59100 Kuala Lumpur
Time: 9.00am to 6.00pm

Bribery & Corruption Statement

Golden KL UnionSdn Bhd (“GKLU”) is concerned about its business activities and is committed to monitor them in order to avoid bribery and corruption risk. GKLU takes a serious zero-tolerance stance on any form of bribery or corruption in all its dealings and business operations. GKLU endeavours to be in full compliance with the laws and regulations in Malaysia, including the Malaysian Anti-Corruption Commission Act 2009 (“MACC Act 2009”) and any subsequent amendments and any future legislations and associated codes of practice.

This Anti-Bribery & Corruption Policy (“ABC Policy”) sets out the responsibilities of GKLU and those who work for GKLU on the requirement to observe and uphold GKLU’s zero-tolerance position on bribery and corruption. This ABC Policy applies to GKLU and its associated persons which include the directors, employees, business associates, members of public (where relevant) and all parties involved directly or indirectly in the affairs of GKLU.

GKLU sets a strict expectation whereby no person (or party) undertaking business on behalf of, or acting for GKLU, shall in any manner pays or receive a bribe for any reason (or consideration) whatsoever. Accordingly, GKLU shall enforce strict disciplinary action on any employee found to have breached the ABC policy on anti-bribery and corruption which may include dismissal and any other action deemed appropriate. GKLU does not condone any act of bribery and corruption, which are criminal acts in nature as well as indictable offences.

In promoting ethical business practices, GKLU is committed to design and institute appropriate policies and procedures to support GKLU’s business operations and assist its employees to understand their obligations in upholding corporate integrity and GKLU’s reputation.

This ABC Policy will be reviewed from time to time and may be amended to incorporate the latest standards in anti-bribery and corruption.

For Any Information Call Us

Level 7, Block A, Mahsa Avenue,
Jalan Ilmu, Off Jalan University,
51900 WP Kuala Lumpur.

+6013 5868195
whatsapp